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Director of Learning

Careem
Dubai, United Arab Emirates
Posted 4 years ago
111People have clicked1 open position
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Job Details

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Job Description

  • Mature Careem’s learning agenda, shifting from fragmented learning to integrated and holistic learning that drives performance
  • Create and implement forward thinking L&D strategy to support rapid business growth
  • Conceptualize and implement Careem Academy to build colleague capabilities and learning paths aligned to the business strategy
  • Implement a digital learning strategy and system infrastructure to support the learning vision
  • Develop a learning culture through social learning and peer to peer networks
  • Develop scalable approach to conduct training needs and perform analysis of the results across the business
  • Build a team of dedicated learning professionals deployed throughout the region to operate in a in a fast-paced, do it whatever it takes environment
  • Manage a portfolio of technical, functional and behavioral continuous initiatives
  • Build a coaching and mentoring culture
  • Leverage internal feedback and external benchmarking for ongoing talent development needs analysis
  • Create robust approach for evaluating learning initiatives and demonstrating ROI
  • Collaborate with and upskill the People team (across regions) to ensure solutions suit the diverse business stakeholder needs and that they are engaged and upskilled to support the L&D strategy
  • Commission and manage additional internal or external resources as and when required in order to ensure cost-effective delivery of agreed L&D initiatives.
  • Work with line managers on the design and delivery of appropriate and relevant Development Plans for colleagues; to commission and evaluate agreed internally-delivered interventions
  • Ensure operational effectiveness in delivering core programs to thousands of colleagues each year
  • Establish lean processes and a customer-centric approach to the learning experience
  • Invent new and innovative approaches for delivering and scaling programs in a rapidly growing organisation
  • Analyse the audience, content, technologies, operational constraints, and trade-offs associated with delivering the most impactful solutions for a highly ambiguous environment
  • Demonstrate strong business acumen, including problem-solving skills, critical thinking, and a willingness to be vocally self-critical

Job Requirements

Requirements

  • Proven experience in the areas of leadership development, coaching, organizational development, group facilitation, and training design
  • Proven experience with the design, development, implementation, and measurement of classroom, self-directed online and virtual synchronous learning solutions that positively impact the business
  • Proven experience in developing and executing strategy in a fast-paced and rapidly changing organisation
  • Proven experience of conducting training evaluation and demonstrating ROI
  • Project management skills, including managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results
  • Experience with large scale portfolio/program/project management
  • Strong verbal and written communication abilities
  • Strong analytical skills and experience using and presenting data to make decisions
  • BA or BS degree in a relevant field such as psychology, business, education, instructional design, organizational development, or equivalent experience
  • Up to 50% travel required to regions (Saudi, Pakistan, Egypt, Berlin)

Preferred Skills & Experience

  • Master’s degree or higher in related discipline (CIPD, business psychology or other)
  • Test user ability and personality qualification (British Psychological Society)
  • Operational/business expertise outside of training and leadership development
  • Experience supporting the training and leadership development of a start-up organization
  • Experience with business, financial and process improvement tools, concepts and methodologies
  • Outstanding interpersonal and leadership skills; a role model for the concepts and skills we teach
  • Proven ability to lead and engage distributed teams

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