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Area Delivery Manager

Talabat
Alexandria, Egypt
Posted 4 years ago
102Applicants for1 open position
  • 16Viewed
  • 5In Consideration
  • 11Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

Delivery Operations:

  • Contribute to cascading business strategic plans of the top management to the front-liners and ensuring that they are consistent with the organization's overall mission, vision, and long-term objective.
  • Supervise &assign tasks for the delivery supervisors and captain riders to anything related to delivery.
  • Guarantee the KPIs achievement within the geographical zone under his management including but not limited to (Delivery Time, UTR, Fail rate … etc)
  • Ensure the rider’s equipment and needs (Mobiles, …etc) to be provided.
  • Manage day to day third parties follow up and feedback.
  • Oversee workforce and shift allocation/requirement.
  • Coach all rider’s communication.
  • Guide& Counsel the fleet and ensure efficient fleet performance.
  • Submit frequent reports

People Management:

  • Staff and recruit the rides/ fleet team and communicate people management strategies to drive KPIs and boost performance in coordination with people operations team &outsourcing companies.
  • Ensure and improve rider compliance with the company’s policies.
  • Control &Check compliance on rider equipment/branding usage
  • Supervise onboarding/training &Quality of the fleet team.

Job Requirements

  • Bachelor’s degree.
  • 7+ Years of experience in the restaurants &delivery.
  • Very Good English Level.
  • Strong People management skills.
  • Effective communication skills.
  • Exceptional Organization skills – Time management,resource planning
  • Great Presentation skills.
  • Solid Negotiation skills.
  • Target Oriented.

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