Area Delivery Manager
Talabat -
Alexandria, EgyptPosted 4 years ago102Applicants for1 open position
- 16Viewed
- 5In Consideration
- 11Not Selected
Job Details
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Job Description
Delivery Operations:
- Contribute to cascading business strategic plans of the top management to the front-liners and ensuring that they are consistent with the organization's overall mission, vision, and long-term objective.
- Supervise &assign tasks for the delivery supervisors and captain riders to anything related to delivery.
- Guarantee the KPIs achievement within the geographical zone under his management including but not limited to (Delivery Time, UTR, Fail rate … etc)
- Ensure the rider’s equipment and needs (Mobiles, …etc) to be provided.
- Manage day to day third parties follow up and feedback.
- Oversee workforce and shift allocation/requirement.
- Coach all rider’s communication.
- Guide& Counsel the fleet and ensure efficient fleet performance.
- Submit frequent reports
People Management:
- Staff and recruit the rides/ fleet team and communicate people management strategies to drive KPIs and boost performance in coordination with people operations team &outsourcing companies.
- Ensure and improve rider compliance with the company’s policies.
- Control &Check compliance on rider equipment/branding usage
- Supervise onboarding/training &Quality of the fleet team.
Job Requirements
- Bachelor’s degree.
- 7+ Years of experience in the restaurants &delivery.
- Very Good English Level.
- Strong People management skills.
- Effective communication skills.
- Exceptional Organization skills – Time management,resource planning
- Great Presentation skills.
- Solid Negotiation skills.
- Target Oriented.