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E-Commerce Manager

BTC-Egypt Gold
Downtown, Cairo
Posted 4 years ago
88Applicants for1 open position
  • 83Viewed
  • 8In Consideration
  • 1Not Selected
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Job Details

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Job Description

Main Duties:

  • The E-Commerce Manager will develop and carry out strategic online marketing plans.
  • Involved with the company website, particularly e-commerce, sales, advertising, and content elements.
  • The E-commerce manager will be in charge of the e-commerce division and report to upper management.
  • Optimize the customer journey on the company's website, based on a data-driven model that incorporates key performance metrics and site analytics, continuous feedback from customers and business stakeholders, and competitive analysis.
  • Optimizes storefront financial targets including customer, and other KPIs as well as conversion, customer satisfaction, and other website metrics.
  • Manages ongoing prioritization, scope, dependencies, risks and all elements of successful delivery of the customer experience on the website, apps, and other fronts.
  • Collaborates with marketing and other business partners to build detailed roadmaps, project briefs, requirements, and user stories, ensuring clear communication and alignment across all business, product, design, UX and development.
  • This role will increase consumer engagement and conversion using all available levers.
  • Responsible for owning the testing cadence, including, but not limited to, on-site tests and conversion funnel optimization.
  • Develop, implement, and/or optimize effective online campaigns, digital marketing, and social media strategies that drive traffic, increase conversion and expand sales both online and offline.
  • Plan and manage the digital marketing budget, continuously evaluating and improving return on investment. Oversee digital marketing strategy for owned, earned, and paid channels.
  • Build, manage, and maintain relationships with third parties, vendors, and online partners. Keep up to date with evolving online media and technology trends, and explore new and effective products that will improve the site experience and generate revenue and profits.

Job Requirements

  • 8 -10 years of E-Commerce/digital business experience.
  • Bachelor's Degree in Digital Marketing or related field preferred.
  • Demonstrated customer-first mentality.
  • Able to drive alignment across stakeholder groups.
  • Exceptional analytical skills; able to distill data sets and effectively prioritize the next best opportunity to achieving ROI.
  • Creative and iterative problem solver; able to plan and drive cross-functional teams to deliver value quickly to customers.
  • Experience in building, executing and measuring data-driven marketing programs across online and traditional channels.
  • Prior experience in most of all of the following areas: web merchandising, digital marketing and analytics, customer service, e-commerce, fraud detection/loss prevention.
  • Knowledge of e-commerce platform technology preferred.
  • Ability to simplify and break down complex situations and subjects into easy to understand concepts and action items.
  • Entrepreneurial mindset with outstanding financial and business acumen and experience with modeling, planning, and budgeting.
  • Strong negotiation skills with experience developing contracts and partnerships with external agencies.
  • Excellent project management skills with a track record of delivering projects on time and on budget.
  • Ability to articulate and promote the brand vision

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