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Reception Manager

Cairoscan
Cairo, Egypt
Posted 4 years ago
109Applicants for1 open position
  • 20Viewed
  • 0In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Ensuring that Harvest Operating cycle is on the right track and working as effectively as possible with
  • Ensuring the delivery of instructions and policy
  • Ensuring the process of following up with the patients is going on
  • Ensuring that patients ’ needs and requirements are met and build good patients ’ relations
  • Dealing with patients ’ complaints and investigating in it to improve patients ’ satisfaction.
  • Handling & Analyzing the complaints process with its feedback
  • Tracking the escalation process to ensure the best result
  • Tracking & Analyzing the status of current and new patients .
  • Tracking cycles violations and provide it with the needed actions for better progress
  • Monitoring employees tasks, responsibilities and performance
  • Working on company's quality procedures and standards

Job Requirements

  • Medical Background is Must.
  • Very Good command of the English language spoken and written.
  • MS Office, Details-Oriented, Multitasking , Highly Organized
  • Excellent organizational skills
  • Customer Service Skills
  • Planning Skills
  • Management Skills
  • Problem Solving Skills
  • Customer oriented.
  • Ability to work under pressure.

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