Sales Associate

Role Purpose:

• To apply Customer Service and Selling Techniques in order to create the best shopping experience which implies customer satisfaction and thus increase in sales.

Duties & Responsibilities:

• Greet and welcome customers in a friendly and courteous way
• Assist Customers in satisfying their needs; help in choosing items, escort them to the fitting room, perform necessary alteration if needed, and lead them to the Cash area
• Maintain composure at all times; remain polite and respectful at all times regardless of the situation
• Maintain cleanliness and tidiness of the store floor at all times including neat merchandise presentation as well as cleanliness of shelves, tables, and other furniture and fixtures
• Replenish merchandise regularly to ensure the availability of maximum sizes at all times
• Assist merchandisers in display; inform them on all new arrivals and help in the arrangement and organization of items while maintaining maximum store tidiness during this process
• Stay alert at all times in order to identify security risks and thefts, preventing or handling these situations in order to minimize loss
• Maintain knowledge of current sales and promotions, policies regarding payments and exchanges as well as security policies
• Participate in inventory counts when necessary
• Respect company image standards at all times by always maintaining good hygiene and a professional presentation