Job Details
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Job Description
Role Purpose:
- To apply Customer Service and Selling Techniques in order to create the best shopping experience which implies customer satisfaction and thus increase in sales.
Duties & Responsibilities:
- Greet and welcome customers in a friendly and courteous way
- Assist Customers in satisfying their needs; help in choosing items, escort them to the fitting room, perform necessary alteration if needed, and lead them to the Cash area
- Maintain composure at all times; remain polite and respectful at all times regardless of the situation
- Maintain cleanliness and tidiness of the store floor at all times including neat merchandise presentation as well as cleanliness of shelves, tables, and other furniture and fixtures
- Replenish merchandise regularly to ensure the availability of maximum sizes at all times
- Assist merchandisers in display; inform them on all new arrivals and help in the arrangement and organization of items while maintaining maximum store tidiness during this process
- Stay alert at all times in order to identify security risks and thefts, preventing or handling these situations in order to minimize loss
- Maintain knowledge of current sales and promotions, policies regarding payments and exchanges as well as security policies
- Participate in inventory counts when necessary
- Respect company image standards at all times by always maintaining good hygiene and a professional presentation
Job Requirements
- High School graduate or Students.
- Previous experience in the retail is a plus
- Vacancies at Different locations (City Stars - Cairo Festival City - Mall Of Egypt - Mall Of Arabia - Mohandseen)
- Part Time and Full Time Jobs
- Gender: All
- Older than 18 years of age in case of full time jobs and 16 in case of summer or part time jobs
- Experience in handling customer service and selling techniques is a plus
- Knowledge and understanding store operating procedures
- Good fashion notion and thorough brand knowledge
- Excellent communication and interpersonal skills
- Innovative, detail oriented, and sales talented
- Talkative, dynamic, outgoing and a team player