Senior Credit Controller

The Credit controller position is responsible for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. The Credit Controller is responsible for not only reviewing credit applications from new customers, but also monitoring current customers to see if their credit levels should be re-examined

DUTIES AND RESPONSIBILITIES

• Process credit applications from new customers
• Contact customers regarding overdue accounts and determine reasons for non-payment
• Issue payment commitment letters
• Conduct trade and bank reference checks
• Establish credit limits based on credit criteria
• Maintain records of credit reviews and document reasons for credit limits granted
• Monitor credit usage by existing customers
• Monitor financial and credit condition of customers
• Review existing credit limits at regular intervals
• Provide credit information to third parties upon request
• Issue credit hold notifications
• Issue dunning letters to overdue accounts
• Recommend that accounts be shifted to a collection agency
• Process small claims court complaints
• Recommend bad debt write-offs
• Maintain accurate records about interactions with customers
• Streamlining and framing internal processes