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Job Description
- Create a list of clients who have not made payments.
- Organize list according to severity of delinquency.
- Contact clients to inform them of overdue accounts and amount currently owed.
- Attempt to collect payment.
- Review documents and terms of sale.
- Ensure all customer information is correct, including phone numbers and addresses.
- Listen to customer's story and determine if debt can be collected.
- Offer advice or refer customers to debt counselors.
- Record new commitment to repay debt.
- Report progress to management on regular basis.
Job Requirements
- 2+ years experience
- Bachelor Degree
- Problem Solving Skills
- Very Good Communication Skills
- 6th of October and nearby locations residents
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