Job Details
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Job Description
- Provide superior customer service and offer excellent advice to the customers in order to help them select the right hotel for their business travels.
- Manage several on-going queries at once
- Follow-up communications to provide additional details is sometimes necessary to make the sale.
- Conduct cold calling to none or potential customers
- Make outgoing calls and assist with reservations, confirmations, room need requests, and questions.
- Greet calls warmly and perform reservation procedures.
- Explain hotel details, rates, services, amenities, and other information about the hotel as requested.
- Sell, process, enter, and confirm room reservations using selling techniques and strategies.
- Maintain knowledge of our reporting system, current events and potential issues.
- Provide potential customers with appropriate room assignments and types while up-selling when appropriate.
- Verify payment for stay including incidental costs by obtaining credit information.
Job Requirements
Job requirements:
- Must have fluent English.
- Must be hard and smart.
Company location: Mohandseen Buildings, Mokawloon, Cairo, Egypt.
Basic salary: 3,000 - 3,500 EGP/ month.
Monthly commission: up to 600 Dollars - [Based on production] Daily, weekly and monthly bonuses plan.
Fixed shift: 9:00 AM to 5:00 PM .
