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E-Learning Specialist

classera
Cairo, Egypt
Posted 4 years ago
15Applicants for10 open positions
  • 8Viewed
  • 5In Consideration
  • 0Not Selected
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Job Details

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Job Description

job Responsibilities

  • Support activation team members in clients training as a first phase of the activation plan.
  • Design activation reports and monitors activation progress for each service and each client.
  • Work alongside activation team members to create client performance dashboards and are integral in presentations to clients on an ongoing basis.
  • Tracks the features' issues to solve the clients' ticket within the deadline.
  • Evaluate the current activation status of each client to ensure the clients' satisfaction.
  • Helps with new business opportunities (as needed).
  • Understand clients’ needs and support them based on the strategic activation plan.

Job Requirements

Job Requirement

  • Bachelor degree, in a relevant field (Computer Science, Learning Technologies, Information Technology, Information System, Management Information System).
  • Experience in learning projects planning and coordination (is preferred).
  • Fluent in both English and Arabic.
  • Highly proficient level computer skills including MS Word, PowerPoint, Excel, Outlook and CRM.
  • Ability to work independently and with a team with minimum supervision.
  • Excellent verbal and written communication skills.
  • Strong attention to detail, strong analytical and organizational skills.
  • Must possess an ability to handle multiple tasks and deadlines, and work well with others in a fast-paced environment.
  • Should be able to organize and prioritize own work with limited supervision.

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