Client Relations Executive

Jump - Cairo

Applicants for
1 open position
Experience Needed:
1 to 4 years
Career Level:
Entry Level
Job Type:
Full Time Work From Home
1 open position
About the Job

Client Relations Executive Vacancy :

  • We are looking for a Client Relations executive to work Full time From his Home.
  • To create and manage advertising and media production projects with clients.
  • He will resolve any issues that arise to ensure customers are satisfied with our services and also will be responsible of the coordination and management of the ongoing projects from the negotiation process until the delivery of the project to the client.
  • Must have high internet speed.
  • Familiar with Google suite collaboration like : Docs, Sheets, Slides and Drive.

Key responsibilities :

  • Client communications, from initial e-mails to determine the scope of the project and the client’s needs and expectations until receiving client feedback on deliverable
  • Segregate duties of the project among the team members
  • Throughout the project life cycle, Monitor the project progress and insure on time project deliverable
  • Building long-term relationships with key clients.
  • Answer client’s inquiries regarding prices and services rendered by the company
  • Update the accounting team with the projects initiated
  • Coordinate with the accounting team in issuing invoices and quotations to clients
  • Monitor the project progress from the negotiation process until finishing the project
  • Collect customer’s feedback about projects completed

Job Type: Work from home – full time

Job Requirements
  • Knowledge in customer relationship.
  • Problem-solving attitude.
  • Excellent communication skills.
  • Aptitude for fostering positive relationships.
  • Teamwork skills
  • Proven work experience as an account manager
  • In-depth understanding of online marketing tools and social media platforms
  • Experience with customer service and account management
  • Excellent verbal and written communication skills
  • Strong analytical skills
  • BSc degree in Marketing or any relevant field
  • Energetic, well handle with pressure, self-motivated, and looking for a challenge.