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IT Technical Support Specialist

Dokki, Giza
Posted 5 years ago
125Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Duties:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Install, modify, and repair computer hardware and software’s including Operating systems & applications.
  • Troubleshooting issues related to network connections, Windows client
  • Monitor and Maintain Free PBX Telephony Systems.
  • Create Inbound and Outbound Routes in PBX When Necessary.
  • Maintain and Administer Camera Surveillance System.
  • Maintain, Configure and Administer Network Attached Storage Devices.
  • Maintain , Configure and Administrate Multiple Video Conferencing Systems.
  • Establish Video Conferencing with Multiple Branches as per Request.
  • Coordinate with other team members at main office for any issues/tasks.

Job Requirements

  • Critical thinker and problem-solving skills.
  • Great interpersonal and communication skills.
  • Knowledge of Microsoft solutions.
  • Willing to learn other technologies.
  • Bachelor of Science in computer science or any computer relevant degree
  • Experience: Minimum: 5 years
  • MCSA, CCNA.
  • Working knowledge of the server’s hardware and server administration required on windows platform.
  • Practical experience of Passive Networking needed.
  • Knowledge about Network devices and concepts required.
  • Should Create and Configure Endpoint Extensions.

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