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Job Description
- Build positive relationships with partners and stakeholders.
- Understand the way the business currently operates and figure out ways to improve the process.
- Identify high level functional and non-functional requirements, and communicate these requirements to development teams.
- Elicit and create initial epics/features and elaborate them into user stories that clearly describe the functional and non-functional requirements.
- Organize and oversee user acceptance testing of sprint / project deliverables.
- Organize and run demos of work accomplished after each sprint, obtain approvals of business owners that the work demonstrated meets clients’ needs.
- Create process flow charts and other needed documents for business management.
- Create KPI's for upper management and clients.
- Support training of users on newly installed workflows and systems.
- Understand how the system data is structured and how it translates to business process and data migration.
- Drive and participate in large cross functional teams.
- Ability to deal with ambiguity and uncertainty around projects and initiatives and extrapolate a working and understandable flow.
- Navigate the competing needs of multiple stakeholder groups.
- Ability to resolve conflict and reach consensus for the good of the company.
- Act as a proxy for the business client on managing competing priorities, throughout the software development life cycle.
- Develop business analysis artifacts such as user experience models and prototypes/process flows/ business rules to clarify requirements.
- Prioritize and sequence the backlog of epics/features/user stories according to business value, throughout the release and sprint planning cycles.
- Own the project scope to ensure successful delivery; meeting business expectations and established timelines.
- Ensure backlog is prioritized while taking technical and business dependencies into consideration.
- Groom user stories with developers and QA to ensure requirements are clear and the team is ready to execute.
- Demo stories to stakeholders and gather feedback.
- Troubleshoot issues as they arise in various production and non-production environments.
- Lead UAT sessions with key business users
- Attend daily check in calls with SCRUM team to answer questions and report back on team progress
Job Requirements
- A minimum of a Bachelor's degree in Computer Science or related software engineering discipline.
- 3 + years’ experience in Product Owner role for software development projects
- Excellent command of the English language.
- Experience in Product Owner role for software development projects using Scrum practices
- Outstanding problem-solving skills, attention to detail and ability to find the correct solution for complex business problems.
- Great communication skills. Must be able to articulate complex processes in large group settings.
- Experience with technology/software engineering
- Experienced facilitating communication between business and technology/development teams
- Experience working in an agile environment (e.g. user stories, iterative development, etc.)
- Proven track record of taking end-to-end ownership and driving results
- Experience with SCRUM a plus
- Experience with Jira a plus
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