Job Details
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Job Description
Essential Responsibilities:
- Responsible for the successful execution of one or more HR Operations process(s)
- Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s)
- Drive increased productivity and compliance through process improvements, standardization and simplification within assigned area (s)
- Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, businesses and HR partners
- Maintain high standards of accuracy, timeliness and quality to ensure compliance with relevant legal and GE policy requirements
- Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication
- Continuously build and share area of expertise; keep current with internal and external updates and changes
- Provide ad-hoc operational support for assigned process
Job Requirements
Qualifications/Requirements:
- Bachelor’s degree and above (in a related area)
- Fluent in Arabic & English
Desired Characteristics:
- Minimum 2 years prior professional work experience (can include internships)
- Previous experience in HR Operations, Payroll & Benefits, or Global Mobility Services preferred
- Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness
- Self-motivated and able to work independently or as part of a team environment
- Applies solid judgment ensuring integrity, compliance, & confidentiality
- Passion for continuous process improvement and simplification
- Strong analytical and problem solving skills with proven ability to organize and analyze data
- Demonstrated organization skills, attention to detail and accuracy
- Strong written and verbal communication skills with fluency in local language and English
- Comfortable delivering against quantitative and qualitative performance metrics
- Proficient with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)