Job Details
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Job Description
Essential Responsibilities:
- Plan and implement projects at various customer work sites in the MEA region, including the activities of staff and subcontractors
- Primary customer contact for the duration of each project
- May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate
- Proactively provide customers with product and services information and project updates
- Identify opportunities for customers to get the best value out of GE software
- Translate customer needs/requirements into detailed project plans while driving internal execution to meet project targets
- Manage a network of resources (including contractors) in support of project execution
- Identify opportunities to expand the project in ways that bring value to our customer and satisfy our profitability requirements
- Take part in the writing of reports that describe the results of a project
- Participate in the development of proposals for projects
- Manage the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations
- Ensure that delivered products and services achieve highest quality and performance levels
- Negotiate change orders with the customers
- Professionally represent GE during all customer communications
- Lead a varied staff that will include employees, customers, partner companies, or Subcontractors
Job Requirements
Qualifications/Requirements:
- Bachelor’s degree from an accredited university or college with strong experience in an engineering or project management position and/or equivalent knowledge or work experience
- Relevant experience in a project management, engineering or manufacturing role
- Excellent knowledge of Power Plant Operations, Equipment and performance as well as value drivers
- Relevant project management experience working in a lead capacity implementing projects in a field environment.
Desired Characteristics:
- Previous experience in the software industry, preferably software services or a GE Field Engineer with at least five-year experience in a Power Plant
- Understanding of GE software products such as Predix, Proficy, CSens,
Technical Expertise:
- Proactively makes or recommends decisions based on in-depth analysis
- Able to define critical problems to be solved
- Identifies data sources required to execute analytic
- With guidance from manager, able to select and conduct advanced analytic techniques
- Uses a formal process to present findings and recommend specific actions that relate to business objectives
- Proposes alternative business strategies as appropriate
- Applies data visualization to support finding
- Can instruct others on processes and procedures
- Advises the customer on most favorable outcome, anticipates potential issues to proactively circumvent issues
- Adapts to exceptions and develops new procedures and workarounds for others to use
- Resolve issues pertaining to scope, schedule and budget, or drive change management
- Defines quality requirements
- Modifies process to simplify
- Demonstrates ability to diagnose and solve intermediate to advanced issues
- Can isolate highly complex scenarios down to actionable items and drive solutions across disparate functions
- Embraces uncertainty, isolates root causes and implement corrective actions to evolve long term organizational best practices
- Coaches others on troubleshooting and problem-solving techniques
- Serves as expert to solve highly critical escalated issues
