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Planning and Order Handling Specialist

ABB
10th of Ramadan City, Cairo
Posted 5 years ago
85People have clicked1 open position
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Job Details

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Job Description

Your responsibilities:

  • Order planning and processing to ensure that customers is receiving accurate and timely delivery of products, systems and services.
  • Administrating efficient and accurate input of customer orders into order management system.
  • Maintaining relationship with customers and informing them about production/system/service status and clarifying any questions regarding orders.
  • Following up the orders from registration up to delivery according to order and delivery conditions (end to end process).
  • Collecting all documentation needed to comply with local regulations and creating the documentation for the credit and debit notes. Assisting with the pick-up and delivery of products to the foreign customers.
  • Issuing all type of Letter of Guarantee (LG) and Letter of Credit (LC) and follow up with financial department and bank.
  • Reviewing the contract with financial and legal department also sign it and deliver it to the customer.
  • Sending weekly updates on finished goods to customer and follow up with them to deliver their finished goods.
  • Analyzing regular statistics using respective tools and collecting relevant information.
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Job Requirements

  • A Bachelor’s degree in Engineering or Accounting.
  • 2 - 5 years of experience in order handling, planning and project management in a multinational company.
  • Good working knowledge on SAP and ERP systems coupled with good computer skills.
  • Knowledge of other African countries process to meet customer requirements.
  • Proficiency in both spoken & written English is required.

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