Field Sales Supervisor

• You will lead the perfect implementation, update and maintenance of existing/new SK-II Counter (Permanent Merchandising) and Visual Merchandizing according to deployed guidelines at all times
• You will lead the perfect execution of any promotion/second site/event planning and set up, promoter recruitment, scheduling and training, displays, stocks, promotion mechanics, incentive programmes and GWPs
• You will ensure all counter fixtures/tools are in good working condition and to resolve all issues with counter operations team
• You will check through OOS across all SKUs in key doors once a week and ensure minimal to no OOS issues in store
• You will schedule sales incentives and contests for BCs and Promoters as needed
• You will oversee internal teams and execute to ensure that all retailer’s eCommerce site and listings are updated with the latest product information and visuals

Administrative Responsibilities

• You will ensure all stocks are on counter post order
• You will ensure a healthy stock inventory per store as per the assortment list
• You will make sure stocks level in store is sufficient to last till next deliver
• You will monitor old, expired, discontinued stocks and execute clearance strategies
• You will manage all non-sellables end to end from ordering to execution in store
• You will ensure all non-sellables are in sufficient supply for all locations
• You will allocate non-sellables by location
• You will prepare and submit any required internal sell-through scorecard, field work, FMOT and market analysis reports
• You will identify and document operational business opportunities at each counter
• You will prepare and submit any required retailer listing form, promotion execution form and other documentation
• You will plan and lead all market visits with Key Account Manager
• You will keep records of all Proof of Performance documentation required

People Responsibilities

• You will partner with retailers to recruit and maintain BC organisation
• You will communicate and track retailer-set monthly targets and goals
• You will strategize with retailers ways to motivate BCs to increase performance and productivity
• You will ensure BCs follow SK-II grooming guidelines
• You will enable BCs to maintain SK-II merchandising guidelines
• You will process, validate and document BC Salary, Overtime, Commission and Allowance
• You will coordinate and allocate BC Uniform and Allowance
• You will communicate feedback on BC performance, attitude and behavior to BC’s employer
• You will identify SK-II related development and training needs for BC teams
• You will arrange training schedule for BC teams with BA Trainer
• You will conduct all on-counter training for new BCs including generic staff
• You will guide and mentor on counter for all BCs including generic staff if needed
• You will motivate both BC teams and generic staff to focus on selling SK-II Products
• You will coordinate, plan, and arrange any BC related documentation necessary for annual BC Conference