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Job Description
Job Summary:
Providing Professional Services Including, Installation, Configurations and Support for Servers, Storage, and related Equipment’s and Software.
Job Responsibilities:
- Closely work with Team Leader to report work progress and consult her/ him on technical issues.
- Collaborate with the Project Manager to get oriented on and acquainted with projects requirements.
- Communicate with clients for technical support.
- Conduct detailed surveys on the customer’s site to identify requirements.
- Ensure proper and timely installation of the solution infrastructure.
- Install and configure software and applications at the customers’ site, then ensure their proper working condition through testing.
- Author documentation on solutions delivered for clients; such as environment diagrams, installation/configuration documents and release notes.
- Provide technical support and administrative training for customers.
Job Requirements
- Very Good knowledge in “certifications is preferred”:
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4-6 years of experience.
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Microsoft Active Directory (Parent, child, Additional), DNS, DHCP, Print, File, WSUS
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Network Management Solutions (System Center Operations Manager, System Center Configurations Manager, and HP-IMC).
- Virtualizations Solutions (Hyper-v, VMWARE, Citrix or System Center Virtual machine manager).
- High Availability Solutions.
- Storage and SAN/NAS Solutions "Preferred NetApp".
- Data Protection and Backup Solutions "Commvault, Veritas or VEEAM"
- Good analytical and decision-making skills.
- Good communication skills.
- Good problem solving skills.