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Receptionist | Al Futtaim Lexus | Dubai

Al-Futtaim
Dubai, United Arab Emirates
Posted 4 years ago
207People have clicked1 open position
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Job Details

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Job Description

About the Position:

We are currently looking for a professional Receptionist for Lexus in Dubai. As a Receptionist your main function is to receive walk-in customers and answer customer inquiries on phone.

Specifically, your key responsibilities are as follows:

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Hear and resolve complaints from customers or the public.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Keep a current record of staff members' whereabouts and availability.
  • Schedule appointments and maintain and update appointment calendars.
  • Analyze data to determine answers to questions from customers or members of the public.

Job Requirements

About You:

The ideal candidate for this role should possess the following skills and qualifications:

  • 2 years related work experience preferably in automotive or call center background
  • Computer literate; proficiency in Microsoft Office.
  • Ability to quickly learn new tools and technologies; interest and experience in using technology to improve work efficiency.
  • Ability to effectively communicate (both written and verbal) and collaborate with a diverse range of people and job functions
  • Strong organizational skills, detail-oriented, and the ability to handle multiple priorities
  • Ability to use independent judgment and discretion when handling confidential information, develop strong relationships with associates, and develop and utilize resources effectively
  • Dependable, friendly, self-motivated, and possess excellent customer service skills
  • Ability to provide high-quality results with professionalism in a fast-paced environment
  • Ability to perform administrative duties accurately while maintaining a high level of customer service and professionalism.

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