Job Details
Skills And Tools:
Job Description
ECM Specialist
Our firm is a multinational group of companies, We are seeking an experienced Enterprise Content Management (ECM) professional to fulfill the role of ECM Specialist / Lead with our organization. This market-leading organization is looking to recruit an ECM Specialist / Lead to help support the growth of its Digital Transformation department.
The position will focus on understanding customer’s challenges via a consulting discovery process to uncover customer business needs and solving these business problems by defining ECM / BPM focused digital solutions to provide enhanced business efficiency, reduced costs and greater customer satisfaction.
This is a customer-facing consulting delivery role that will include creating winning proposals and statements of work for complex-integrated business process solutions across multiple industry sectors and customer types. Once an opportunity is identified by the sales team, the applicant will perform an initial assessment, analyze the information and design a solution that best fits the customer's specific needs.
The consultant will also work individually or lead a team according to project size to implement the solution from environments preparation to implementation and go-live
Roles & Responsibilities
- Participate in all phases of Solution/product development cycle: from requirements/product definition and design, through development, implementation, debugging, testing and support.
- Work as a senior member of the team on projects involving development of new features, sustenance, handling customer escalations.
- Construct detailed design specifications (technical or business) based on customer requirements.
- Participate or assist in providing architectural design to meet project needs.
- Adhere to architectural guidelines/standards and delivery discipline processes.
- Provide SME level-consultation with project team and end users
- Develop different components of ECM/SharePoint solutions like workflows, web services, widgets, custom components … etc.
- Identify and develop improvements to current business processes and solutions
- Develop unit test suites
- Build scalable solutions and ‘smart’ code that can be reused in the future
- Maintain a clear history of code through the use of source control tools
- Contribute to operational and risk remediation activities
Job Requirements
Technical/Functional Skills
- Minimum 10 years’ experience in software engineering
- Minimum 5 years’ ECM experience with well-known ECM technologies (IBM FileNet, OpenText, Documentum, SharePoint, Alfresco, Saperion … etc.)
- Experience across multiple technologies within ECM, BPM or content & document management solutions will be highly beneficial (e.g. OpenText, Hyland, IBM FileNet, EMC Documentum, Oracle, Perceptive, Saperion, ELO Digital, SER Solutions, EASY Software, Microsoft SharePoint, Alfresco, M-Files, Dropbox, Box, Kofax, K2, Bizagi, Tibco, Pega, Appian etc.)
- A background in solution in business consulting, sales engineer or presales combined with customer requirements analysis and project scoping
- Experience implementing, integrating, migrating, and supporting enterprise-level content management solutions for millions of records and documents
- Hands-on, technical experience with SharePoint workflows and integration development
- Proven experience in .NET application programming
- Proficiency in SQL query language
- Deep knowledge of data modelling
- Strong familiarity with cloud infrastructure
- Proven knowledge and expertise with multiple development methodologies (Agile, Waterfall, etc.) and full SDLC in a large enterprise wide environment
- The ability to quickly understand overall business requirements, to analyze the business processes, and to design document solutions to support business needs.
- Strong quality testing knowledge
- Experience in team-oriented, collaborative environments with the ability to effectively prioritize and execute tasks in a high-pressure environment.
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills (English)
- Ability to prioritize work and help the team assess impacts to timelines
- Strong interpersonal skills
