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Job Description
- Will be responsible for developing long term relationship with our portfolio of assigned customers. Connecting with key business executives and stakeholders. Will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solution according to customer’s needs.
Duties and Responsibilities:
- Operates as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships.
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customers’ needs and objectives.
- Communicate clearly the progress of monthly/ quarterly initiatives to internal and external objectives.
- Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
- Assist with high severity requests or issue escalations as needed.
Job Requirements
- Background: IT Solutions Sales ( Infrastructure, Cloud and Network )
- Experience: 1-2 years
- Preferably to be males and Egyptians only
- Bachelor degree in Business administration or relevant fields
- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
- Experience in delivering client-focused solutions based on customer needs.
- Proven ability to manage multiple projects at a time while paying strict attention to details