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IT Support Engineer

AMICO Group
Dokki, Giza
Posted 5 years ago
193Applicants for1 open position
  • 53Viewed
  • 0In Consideration
  • 8Not Selected
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Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

  • Permanent full time position
  • Excellent remuneration package
    • Attractive salary
    • Annual incentives
    • Premium Medical insurance and career development
    • Relocation opportunities
  • Work location:
    1. Dokki, Giza, Egypt.

We are looking for IT Support Engineer to be responsible for:

  • Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols.
  • Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
  • Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
  • Install, configure, and maintain personal computers, file servers, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
  • Perform and/or oversee software and application development, installation, and upgrades.
  • Maintain site licenses for department/organization.
  • Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
  • Identify utilization patterns and their effect on operation/system availability and performance expectations.
  • Ensure timely user notification of maintenance requirements and effects on system availability.
  • Investigate, recommend and install enhancements and operating procedures that optimize network availability.
  • Document network problems and resolutions for future reference.

Job Requirements

Successful applicants must have:

  • Bachelors in IT or computer science or equivalent
  • 3-4 years of IT Technical Support hands-on experience
  • Very Good MCSE knowledge or Certification
  • Good CCNA Knowledge, certification is a plus.
  • Customer support skills
  • Good logical reasoning
  • Excellent command of spoken and written English Language.
  • Good communication skills
  • Flexible with working hours
  • Professional personality and positive attitude
  • An ability to stick to strict deadlines
  • Males are preferred

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