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Job Description
- Implements the quality improvement programs in coordination with total Quality Management Department and Customer Services for patient relations by monitoring indicators and functioning as Q.I.
- Representative in the customer service collecting data, trending reports, and coordinating the activities with all departments concerned.
- Implements improvements in Customer Service Relations on the basis of customers’ suggestions.
- Orienting the new admission on their rights and responsibilities as patients of SG Hospital and documenting it in a patient’s file.
Job Requirements
- Education: B.S degree in any related field/ public relations.
- Languages: Proficiency both in English and Arabic is a must.
- Must have integrity, initiative, evidence of good health and grooming, good moral character and right conduct, strong and pleasing personality
- Excellent relationship with people and management and always cheerful.
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