Customer Service Support Agent
Henkel -
Cairo, EgyptPosted 5 years ago283People have clicked1 open position
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Job Description
HENKEL IS FOR THOSE WHO STEP UP. DO YOU?
At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE
- Handle the master data of customers and materials on the system
- Issue the Department reports and OTC (Order to Cash) reports
- Support the FO team in creating new customers and follow up on their creation
- Receive invoices and register new customers on the system as well as update data of existing customers
- Handle claims initiated by the front office and Finance
- Fulfill all the administrative tasks related to manual order entry and customer/material master data
Job Requirements
YOUR SKILLS
- Bachelor's degree in Business Administration, Finance, or any relevant study
- 0-2 years' of experience
- Fluent French and English speaker
- Availability to work on Fridays and extra working hours
- Strong communication skills
- Efficient user of MS Office applications
