HR Business Partner - Jumia (Full Time)
Jumia -
Cairo, EgyptPosted 5 years ago318People have clicked1 open position
Job Details
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Job Description
Main Responsibilities:
- Admin and compliance:
- Ensures admin processes are running smoothly
- Ensures admin requests are treated according to agreed SLAs
- Ensures Jumia works under established guidelines and controls
- Challenges and controls variable payroll elements
Development:
- Identifies needs, builds training plan and delivers appropriate trainings
- Builds adapted hiring processes and tools for mass and single recruitments
- Delivers people processes to ensure employee capabilities meet current and future standards;
- Identifies talents and builds succession planning
- Provides technical expertise and policy guidance in talent management (strategic staffing, performance management & career development, learning & development) and effective staff-management relationship;
- Uses data analysis to influence strategic decisions and to address organizational challenges to talent management
- Promotes and coordinates initiatives that support organizational change;
- Promotes the organizational goals for gender equity and geographic diversity;
- Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring;
Work environment:
- Implements satisfaction/motivation barometers, measures and acts accordingly
- Organizes appropriate events to strengthen sense of belonging
- Ensures safety and security at work
Coaching and advice:
- Improves the performance of others by empowering a strong leadership and coaching culture;
- Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes ...);
- Conducts onboarding and exit interviews and shares feedback with partners to identify trends and risks;
- Provides guidance and direction to employees with emphasis on maintaining a high performing work environment;
- Meets with managers and employees to discuss issues and provides guidance on resolving them;
Continuous improvement:
- Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes;
- Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate;
- Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs;
Job Requirements
Required skills & qualifications:
- Acts as a trusted partner and advisor to managers and staff globally on all HR matters;
- Outstanding communication, coaching, influencing and interpersonal skills with the ability to work effectively with people at all levels of the organization;
- Ability to work in a collaborative manner and diagnose problems and identify and drive appropriate solutions;
- Passionate, wants to make a difference in the organization;
- Approachable and responsive, able to connect with employees at all levels
- Strong customer service focus
- Supportive team player with a strong drive to create a positive work environment
- Ability to diffuse a tense situation
- Applies solid judgment ensuring integrity, compliance & confidentiality
- Strong interest in innovative HR solutions and process improvement
- Understanding of HR concepts and principles with expertise in operations management
- Detailed-oriented with excellent organizational & documentation skills
- Proponent of the segmented HR model, understands the benefits
- Familiarity in supporting change management processes
- Talent to manage multiple priorities simultaneously - orientated on results - while retaining all information
- Bias for action, strong work ethic, and desire to achieve excellence
- Minimum 5 years' experience in HR
- Bachelor's degree in business administration, Human Resources or related field is required
- Excellent knowledge of English and Arabic (verbal and written) is required, an additional language is a plus; strong communication skills are critical
- Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge
We offer:
- A unique experience in an international, entrepreneurial, yet structured environment
- An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines
- The opportunity to be part of a team full of talented people with the best backgrounds
