Quality Process Supervisor
WEData -
Smart Village, GizaPosted 5 years ago47Applicants for1 open position
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- 0In Consideration
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Job Details
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Job Description
- Supervise teams to ensure that execution of day-to-day work assignments are accomplished on time and within given requirements/standards
- Lead the development of team to ensure service standards and capabilities are continually improved and upgraded
- Suggest improvement of the QMS templates for continual alignment with business needs changes
- Develop company-wide documentation and standardization for TE policies, processes, and business forms taking into consideration the established quality standards and best practices Analyze internal and external audit results and process performance measurements to discover areas of improvement
- Implement process improvement initiatives in coordination with process owners and activity managers as per business priorities and in line with TE Quality objectives to enhance the QMS on a continual basis
- Develop Key Performance indicators (KPIs), service level agreements and records for TE processes based on best practices and seek approval as required to measure performance of operations
- Plan for the improvement initiatives based on data driven methodologies results to enhance the company efficiency
- Provide the needed technical advice regarding the used modeling , framework, business process standards
- To perform any other duties requested by the Direct Manager
Job Requirements
- University degree preferably in Business Administration / Computer science /engineering degree or related fields
- BBM Standard certification
- Six-sigma certification (green/ /black belt)
- ETOM certification (distilled)
- OCEB knowledge (advanced level)
- Visio Knowledge (advanced level)
- ITIL Certification
- Office knowledge excel, word, access, PowerPoint, Microsoft Project (advanced level)
