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Job Description
- Responsible on a daily basis for ensuring the smooth operation of the office and administrative functions,
- Listen attentively to support, offer solutions and alternatives
- Provide accurate, valid and complete information by using the right methods/tools
- Resolve customer’s inquiries within a timely manner
- Handle and follow up on customers’ complaints
- Value customer experience
Job Requirements
- The successful candidate has superior organizational skills, is self-motivated, resourceful, proactive, helpful, can-do attitude, detail-oriented, and energetic.
- Must be a team player and have outstanding writing, editing, data entry, and proofreading skills.
- Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple tasks are essential,
- Must be proficient in Microsoft Office and be a quick study on new computer programs.
- English proficiency is a must.
