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Call Center & Customer Service Representative

Chema Foam
Nasr City, Cairo
Posted 5 years ago
192Applicants for1 open position
  • 62Viewed
  • 3In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
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Skills And Tools:

Job Description

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Maintains call center database by entering information.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Clarify information, research every issue and providing solutions

Job Requirements

  • Customer Focus
  • Proven customer support experience or experience as a client service representative.
  • Customer Service
  • Data Entry Skills
  • Active Listening
  • Verbal Communication
  • Building Relationships
  • People Skills
  • Problem Solving
  • Multi-tasking

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