Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
The Facilities Engineer will be responsible to handle integrated facilities management contracts and ensure to achieve / exceed customer satisfaction in service delivery.
AMC Management
- Execution of FM Contracts efficiently with in the budget and ensure profitability of the same.
- Analyse and evaluate annual maintenance contract requirements, prepare HSE, operational risk assessment, contract execution plan and identify the requirements on mobilization, transition, performance management phase of service delivery.
- Meeting, reporting client at regular intervals to maintain good communication and rapport with client and clients team.
- Track contract progress and ensure agreed SLA’s and KPI’s are met.
- Resource planning (manpower, material/replacement spares, subcontracted specialised services etc.) for the contracts assigned.
- Responsible for takeover and handover of the FM Contracts.
- Preparing and submission of monthly, annual reports for the contracts assigned.
- Submission of invoices on time and obtain client acknowledgement.
- Conducting site surveys and preparing Assets condition reports.
- Conducting frequent site inspections and proposing standard modifications to the clients.
- Preparing the estimations based on site surveys for MEP renovations / refurbishment works.
Corrective/Reactive, Planned Preventive Maintenance
- Conducting site inspections, conditional assessment of assets, assess HSE and operational risk and reporting.
- Identify critical system, services, assets and ensure necessary contingency plan in place to avoid down time and disruption of services.
- Prepare contract specific PPM procedures, PPM schedule, and resource planning.
- Prepare method statements, risk assessment, PPM Task sheet.
- Tally and Close all planned PPM work orders on monthly basis.
- Efficiently execute corrective and reactive maintenance, achieve agreed service level agreements (SLA), KPI’s.
- Handle escalations, emergencies and resolve all customer complaints, prepare technical reports.
- Ensure all CRM work orders are tracked, updated and closed on daily basis.
- Carryout daily site inspections to ensure quality of works and adherence to the set standards and provide expert advice to the team.
- Calibration of all tools and tackles, safety devices.
- Schedule, coordinate and oversee the maintenance contracts of sub contractors.
Repair, Refurbishment Works
- Generate revenue from repair, replacement, refurbishment / retrofit works and achieve set targets.
- Make conditional assessment of assets, Identify the assets which are required to replaced based on the aging, performance, submit report to customer.
- Prepare repair, replacement, refurbishment cost estimate, proposals and follow up with client for approvals.
- Execution of casual jobs efficiently with in the budget and ensure profitability of the same.
- Submission of customer invoices on time.
- Liaise with client on any payment issues and resolve the same.
Customer Service
- Contribute to the development of a customer focused service and a positive corporate image, including the maintenance of good working relationship with client, client representatives.
- Achieve and enhance customer satisfaction by meeting and /or exceeding the customer requirements, SLA’s, KPI’s.
- Meeting, reporting client at regular intervals to maintain good communication and rapport with client and clients team.
QHSE
- Contribute to safe systems of work and the development of quality management system by ensuring all work practices comply with relevant safety standard.
- Ensure that measures to protect personal safety and well-being are always in place and that personal actions do not jeopardize the safety and well-being of others.
- Implement all HSE policy, Safe Operating Procedures, and Safe Work Instructions (tool box talk) - thus preventing potential incidents at all times.
- Ensure the team possess appropriate tools and tackles, spare parts and consumables, calibration of tools and tackles. <
Job Requirements
To be a successful in this role:
- you should have a bachelor's degree in engineering specialized in mechanical / electrical / facilities management.
- Additional qualification in Facilities Management is an asset.
- Masters in Business Administration is a plus.
- The ideal candidate will have to have a previous track record of leading a team of supervisors, technicians, strong management skills.
- Good knowledge & experience in maintenance of mechanical, electrical, plumbing systems and assets - HVAC, Electrical, Plumbing, Fire Systems, Gen Sets, UPS & Elevators, etc.; preparation of method statements, risk assessments, permit to work for various maintenance activities; execute corrective, reactive maintenance tasks based on priorities and achieve SLA, KPI’s; review service reports, investigate complaints, conduct teardown inspections, analysis of complaints statistics and recommend corrective action to avoid recurrence;
- Handle emergency breakdowns, planned shutdowns by proper planning of resources and mobilizing; plan resources as per PPM schedules and execute preventative maintenance as per the required standards, timely completion of all PPM’s; carryout conditional assessments, prepare cost estimates, technical justifications for retrofit, replacement works; clearly communicate with client, team, managers and other stake holders; read and interpret electrical wiring diagram, control circuits, operation and maintenance manuals; work with computer aided facilities management system (CAFM) and mobility; identify the training needs of team members, coach and guide team for better employee engagement understand and work with commercial requirements like plan cost, budgets limits, profit and loss; prepare and maintain various documents like inspection reports, handover reports etc.; drive to continuously upgrade on current industry standards, best practice; demonstrate high standard HSE Practices. Good knowledge of National and International Industry standards (ANSI/ASHRAE, IEEE, IFM, CIBSE).
- Minimum of 5+ years relevant experience within a facilities management / integrated facilities management environment in GCC.
- The Facilities Engineer will have to demonstrate excellent leadership qualities, be customer focused and be able to handle multiple and often conflicting priorities.
- It is essential the incumbent should have excellent interpersonal skills and a collaborative management style.
- Excels at operating in a fast pace, community environment.
- Have the ability to look at situations from several points of view.
- Delegate responsibilities effectively.
- Excellent problem analytical skills and problem simulation.
- Should have a high comfort level working in a diverse environment.
- Open to direction and collaborative work style and commitment to get the job done.
- Manage cross-functional relationships effectively.
- Strong verbal and writing skills, with regards to contractual communication.
- People management skills & problem solving skills.
- Excellent managerial & administrative skills however at the same time hands on with day to day business operations.
- Detail oriented and good reporting skills.
- Establish clear lines of communication both internally & externally. Strong commercial expertise in driving business results.
Featured Jobs
Similar Jobs
- Senior Mechanical Engineer – D...GatedTalent - Connecting Top Executive Search Firms And Executives - Dubai, United Arab Emirates25 days ago