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Job Description
Role Purpose
The Sales Associate is responsible for sales generation and delivering a positive customer
experience, and for a variety of operational duties as assigned by the store management team (i.e.
housekeeping duties, visual presentation standards, etc.).
Key Accountabilities
- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
- Participates in and attends all store meetings and other related functions
- Represents a positive attitude toward the merchandise, the brand and the company
- Participates in all inventories
- Assumes and completes other duties as assigned by store management.
- Meets or exceeds weekly sales targets
- Satisfactorily completes all duties as assigned by management
- Is punctual and adheres to designated work schedule
- Is flexible and works well with peers and management to accomplish duties
- Follows M&S Policies and Procedures 100%
- Performs housekeeping duties as required
- Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
- Greets customers immediately upon entering the store with a smile and sincere non business like greeting
- Provides customers with current relevant information
Job Requirements
Minimum Qualifications and Knowledge: High School Degree
Minimum Experience: 1-2 years of retail sales experience
Job-Specific Skills: Good verbal communication skills, some heavy lifting, Ability to stand for a minimum of 8 hours,
Behavioural Competencies: An eye for fashion trends & Friendly
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