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Kitchen Specialist | IKEA | Egypt

Al-Futtaim
Cairo, Egypt
Posted 5 years ago
44People have clicked1 open position
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Job Details

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Job Description

Role Purpose

To establish rapport and credibility in assisting customers to purchase the company’s product range whilst at the same time maintaining the company’s standard of merchandising and ensuring stock availability to achieve sales target set by the company by going the extra mile to exceed expectations.

KEY ROLE SPECIFIC ACCOUNT ABILITIES:

  • Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target.
  • Suggest means of improving sales to his supervisor as well as determine “slow moving” or “non-selling” items and suggest sales action.
  • Maintain a full display of products via merchandising methods as laid down by the company.
  • Be an ‘expert’ on the product range within HFB.
  • Be aware of developments in the local market by being attentive to information given by customers; be aware on advertising and promotions in the media and make scheduled market visits to maintain the company’s competitive advantage and to properly advise customers.
  • Be up to date with changes in the company’s products range such as new items or changes in existing items; Keep the Sales Manager informed of any customer’s problems/comments on the product range and/or any gaps in the range.
  • Be understanding and sensitive in meeting diverse customers’ needs by initiating and developing effective way of building relationship with the customer thereby establishing trust and confidence.
  • Determine the customers’ requirements, to prepare a pro forma invoice.
  • Maintain contact and advice customers on news or recently received items of interest as well as following up on quotations sent in an effort to convert to actual sales.

Job Requirements

About You
You are a customer focused individual who is accountable for his decisions and is engaged in continuous leadership..
What’s more, we believe that you have the following knowledge, capabilities and motivation:

Live and share the IKEA values every day

Education

Minimum Qualifications and Knowledge:

  • Secondary Education

Minimum Experience:

  • 3 to 5 years in a similar role.

Job-Specific Skills:

  • Customer Focus
  • Initiative
  • Sales Driven
  • Fluency in Written and spoken English

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JobsSales/RetailKitchen Specialist | IKEA | Egypt