Job Details
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Job Description
- Install and configure computer hardware operating systems and applications
- Monitor and maintain computer systems and networks
- Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Replace parts as required
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Support the roll-out of new applications
- Set up new users' accounts and profiles and deal with password issues
- Respond within agreed time limits to call-outs
- Priorities and manage many open cases at one time
- Test and evaluate new technology
- Conduct electrical safety checks on computer equipment.
Job Requirements
- CNNA Certified
- Experience from 0 to 3 years
- V-Good in English
- V-Good in Ms.Office
