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IT Help Desk

Premier Services and Recruitment Overseas
Dammam, Saudi Arabia
Posted 5 years ago
279Applicants for2 open positions
  • 31Viewed
  • 8In Consideration
  • 23Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Priorities’ and manage many open cases at one time
  • Rapidly establish a good working relationship with users
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment.

Job Requirements

  • Bachelor degree in related field.
  • Minimum 3 years experience.

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