Associate Project Manager II Italian Speaker - Remote Deployment Center - Italy
Dell EMC -
Cairo, EgyptPosted 5 years ago21People have clicked1 open position
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- The ideal candidate will be responsible for the delivery of projects with low complexity and low risk, the delivery of the standard project plan with minimal supervision and coordinates standard project plans, delivers against standard statements of work (SOW) Performs services based on multiple level 1 services of different practices Prepares, maintains and submits clear and concise activity progress reports and time recording/management reports to customers, management and sales in accordance with published procedures Ensures system based project closure Controls financial compliance Provide input for weekly revenue forecast
- Drives customer satisfaction in order to achieve Total Customer Experience (TCE)
- Makes management aware of potential issues or customer escalations Point of contact during the project for all aspects of the engagement Ensures transparency by regularly communicating project status to the project team and customer Understands how Dell Solutions and Dell Services business can provide additional benefit to the customer Provide performance feedback to management Effectively coordinates cross functional project teams Stays abreast of current industry trends and new technologies Complete quarterly accreditation
Job Requirements
Required Skills:
- Bachelor’s degree in Engineering, Business Management or related fields.
- 2+ years of relevant work experience.
- Fluent in Italian.
- Good customer service skills.
- Strong technical aptitude.
- Strong organizational skills.
- Strong negotiation skills.