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Customer Service Agent

Dawi Clinics
New Cairo, Cairo
Posted 5 years ago
48Applicants for2 open positions
  • 12Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Reserve appointments.
  • Ensuring incoming and outgoing mail is processed promptly.
  • Handling requests from different sources
  • Understand and respond to Patients needs and issues over the phone.
  • Comply with the work standards and processes
  • Ensure a high level of Patient's satisfaction

Job Requirements

  • Location: Wadi Degla Nakhel Branch (First Settlement)
  • Overall experience 1-3 years.
  • Experience in customer service minimum (6 Months).
  • Punctual, people oriented and problem-solving skills
  • Discipline & strict compliance with policies & procedures.
  • Ability to learn, seek knowledge and self-development.
  • Ability to work on a 12 hours shift basis
  • Proficiency in using MS Office application.
  • Bachelor's Degree in any discipline.

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