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Strategic Customer Relations Coordinator

Royal Herbs
Haram, Giza
Posted 5 years ago
71Applicants for1 open position
  • 14Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Point of contact for assigned customers
  • Working as the focal point between planning, production & logistics to make sure that the supply chain cycle corresponds to the clients’ demands
  • Make sure customers are receiving products on time
  • Communicate & follow up on clients’ needs or complaints with cross functional teams in the company and maintain a high level of customer satisfaction.
  • Coordinate in projects associated with clients
  • Keep records of transactions
  • Revise all documents (e.g. contracts, invoices) before cascading to concerned parties
  • Responsible for visits success in all aspects, and that includes:
    1. Interpreting
    2. Meeting the visitors at the airport
    3. Business dinners
    4. Correct delivery of the information

Job Requirements

  • Customer centric mindset
  • Call center background is preferable
  • Excellent command of English
  • Coordinating between teams
  • Clear communication skills both verbal & written
  • Willing to learn the industry
  • Microsoft office & web surfing

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