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Job Description
- Investigate and coordinate customer concerns,
- Monitor quality related costs and targets and champion internal activities aimed to address and close outstanding customer complaints.
- Actual customer on site visits and be required to maintain a positive rapport with the clients.
- The application of quality tools, generating ideas how to permanently and robustly close customer issues (both electrical and mechanical),
- Maintenance of quality documentation and preparing technical reports for submission to clients.
- Authorizing line stoppage of and shipments when working not according procedure
- Ensure customer requirement are met
Job Requirements
- A Degree in Electrical / Mechanical Engineering.
- Good knowledge of quality tools and methods ( DoE, FMEA, FTA, PPAP, SPC, SWOT, 8D method)
- Using Problem solving tools like ishikaua diagram 5w
- Excellent communication and English language skills.
- Willingness to travel for short periods.
- Sound presentation techniques.
- Good Interpersonal Skills and a positive Team Approach
