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Customer Service Representative - New Cairo

IMI
New Cairo, Cairo
Posted 5 years ago
476Applicants for15 open positions
  • 24Viewed
  • 0In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
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Job Description

15 candidates are required
A Multinational Health Insurance Company is now hiring customer care representatives (( Inbound Calls ))

Main Job Duties:

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.

Benefits:

  • VPN Line
  • Medical & life insurance
  • Rotational shifts & 2 Days off.
  • Location: Downtown, 5th Settlement.

Job Requirements

  • English: Good to very good.
  • Presentable.
  • Both males & females (fresh grads are welcome to apply).
  • Max age 30 (grads only).

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