Sales Manager

Sales and Account Management

• Achieve and exceed set revenue targets for the assigned products and events in accordance with the sales plan
• Build and maintain strong client relationship

New business

• Developing new business and revenue streams, including sponsorship and other non-square metre revenue sources through market research, industry awareness, telephone contact, networking and client meetings

Customer retention

• Regular contact with existing clients throughout the event cyclle
• On-site account management to achieve high exhibitor satisfaction levels

Management and Reporting

• Data capture of sales activities/calls and updating the CRM
• Completion of sales progress reporting (e.g. revenue vs target, activity reporting etc.)
• Monitor the debt reports and assist the finance team with revenue collection
• Provide the marketing team with market intelligence to assist with exprom and visprom campaigns
• Continually monitor and research the market using online resources, gaining customer feedback, attending competitor events where appropriate, and industry networking
• Awareness and understanding of floor plan optimisation
• Effective communication with other internal departments including operations, marketing, finance to maximise client experience.
• Perform any other duties commensurate with the grade and level of responsibility.