Order Operations Specialist

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Sheikh Zayed, GizaPosted 5 years ago

81Applicants for1 open position

Job Details

Experience Needed:

Career Level:

Education Level:

Salary:

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Required for multinational leading company:

Handle and respond to customer inquiries concerning products.
Processing customer orders in SAP system after checking the pricing and ensure timely and accurate invoices are in place.
Ensure timely communications with our (3rd party suppliers ) to ensure orders delivery on time.
Follow up on customer open orders ,checking products availability for full order delivery.
Processing customer returns as per the returns policy.
Coordinate with the responsible collector(s) to ensure the invoices are delivered on time to the customers.
Attend and resolve the disputed invoices on time and communicate the new amended invoices to the related collector(s) and customers.

2 to 3 years related experience in customer service on pharmaceutical ,medical care
FMCG or industrial companies.
Experience on handling different customer segments.
Excellent communication skills.
SAP user is preferred.
Good knowledge on excel is advantage.
Multinational experience is advantage.
Fluency in English is preferred.