Browse Jobs
For Employers
Post JobLog inGet Started

Cairo - Customer Care Agent

El Nahar for Medical Solutions
Mohandessin, Giza
Posted 5 years ago
79Applicants for5 open positions
  • 27Viewed
  • 8In Consideration
  • 3Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Following all customer care department work instructions.
  • Performing fitting of hearing aids to customers.
  • Filling in application forms for the customers.
  • Informing recommendations/orientation about hearing aids
  • Dealing with/helping to solve any customer complaints professionally.
  • Selling & promoting the company products and giving detailed information about them.
  • Performing all necessary transactions on customer care applications.
  • Communicating with technical team on customer's maintained & newly devices.
  • Preparing daily, weekly, monthly and annual reports for all work perspectives.
  • Following up with customers and having feedback about the company services and products regularly.
  • Working on achieving the company selling targets.
  • Attending all customer care meetings & trainings scheduled by the company.
  • Meeting Customer Care department’s objectives and KPIs.

Job Requirements

  • Good Command of English.
  • Good computer skills.
  • Excellent time management and organizing
  • Excellent verbal \ written communication skills.
  • Good problem handling skills
  • Excellent customer focus skills
  • Good multi-tasking skills

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/Support Cairo - Customer Care Agent