- Experience Needed:
- 1 to 3 years
- Career Level:
- Entry Level
- Job Type:
- Full Time Shift Based
2,750 to 3,000 EGP per month, Incentive
- Education Level:
- Bachelor's Degree at least
- Males Preferred
- Travel Frequency:
- Minimal travel
About the Job
- Following all customer care department work instructions.
- Performing fitting of hearing aids to customers.
- Filling in application forms for the customers.
- Informing recommendations/orientation about hearing aids
- Dealing with/helping to solve any customer complaints professionally.
- Selling & promoting the company products and giving detailed information about them.
- Performing all necessary transactions on customer care applications.
- Communicating with technical team on customer's maintained & newly devices.
- Preparing daily, weekly, monthly and annual reports for all work perspectives.
- Following up with customers and having feedback about the company services and products regularly.
- Working on achieving the company selling targets.
- Attending all customer care meetings & trainings scheduled by the company.
- Meeting Customer Care department’s objectives and KPIs.
1 to 3 years
Bachelor's Degree at least
Medical Devices and Supplies