IT Help Desk Specialist

Posted September 12, 2019

Applicants for
1 open position

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Experience Needed: 0 to 1 years	Career Level: Entry Level	Job Type: Full Time
Salary: Confidential	Vacancies: 1 open position

About the Job

Tasks and Duties:

Provide help-desk support and resolve problems to the end user’s satisfaction.
Monitor and respond quickly and effectively to requests received through the Phone call or face to face
Monitor Service Desk for tickets assigned by E-mail.
Modify configurations, utilities, software default settings.
Install, test and configure new workstations & Laptops, peripheral equipment and software.
Maintain inventory of all equipment, software and software licenses.
Report issues to the manager for escalation.
Manage PC setup and deployment for new employees using standard hardware and software.
Perform timely workstation hardware and software upgrades as required.

Job Roles: Engineering - Telecom/Technology Installation/Maintenance/Repair IT/Software Development

Job Requirements

Suitable bachelor degree
Experience from 0 -1 years
Fresh grad are welcome to apply
CCNA is preferred
Alexandria resident ONLY

Keywords: Information Technology (IT) CCNA Network Administration Installation

About this Company

In 1929, Dr. Ahmed Khalil returned from London, UK holding a bachelor’s degree in pharmaceutical sciences and established Khalil pharmacy in Attarin, Alexandria.

The pharmacy built a strong reputation preparing drug formulations at the highest level of accuracy... (More)

Industry: Pharmaceuticals

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