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Job Description
- Daily reconciliation and settlement for credit card payment on Fawry different channels (POSs, websites) and resolve the emerging disputes.
- Handling with our Acquirer banks & our online payment website, (Fraud monitor, reconciliation, settlement variances).
- Handling internal technical issues with the support team.
- Preparing daily, weekly & monthly reports for all card payments analysis and improvements.
- Handling received chargeback cases and copy requests received as an acquirer channel (POS & Online ‘E-commerce’) by sending supporting documents.
- Reporting the issues during the job and follow up till solving.
Job Requirements
- Bachelor degree, preferably from faculty of Commerce.
- 2-4 years of experience in the same field, preferred in reconciliation & Settlement department, Card Center/Operation department, chargeback department.
- Advanced knowledge of Excel, Outlook, and Word.
- Excellent Communication Skills (verbally and written).
- Ability to work under pressure in a deadline-driven environment.
- Strong attention to details.
- Strong sense of ownership and responsibility.
- Ability to discretely handle sensitive and confidential information.
- Issues catcher and problem solver.
- Males have the priority for this vacancy.
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