Job Details
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Job Description
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Responsible for answering all telephone calls and prioritizing said calls.
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Should have very good telephone etiquettes.
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Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.
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Write down all information’s clearly. Highlight special requests.
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Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
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Approximate delivery time is given to the guest according to this time evaluation system established by the Outlet Manager and the Sous Chef.
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If the order has not been sent up by this time, a call must be placed to the guest to apologies and re-evaluate the delivery time.
Job Requirements
- Excellent Communication skills
- Flexible with rotational shift
- Descent while speaking
- Preferable experienced candidate but it isn’t a must.
- Military service: Completed or Exempted
- Easily dealing with tablet and mobile applications