General Manager - North East Africa in Cairo, Egypt
Philips -
Cairo, EgyptPosted 5 years ago408People have clicked1 open position
Job Details
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Job Description
Operations:
- Develop clear and achievable strategies, objectives and tactical plans for the district based on Key account management, customer centricity, segmentation, customer needs and market conditions synchronized with the BMC objectives
- Identify and develop new business opportunities, including solutions in collaboration with Solutions team in the Market.
- Execution and management of the yearly business plan of the district / region
- Meet or exceed sales, volumes, order intake, and financial target including direct cost management
- Responsible for the monthly district business review meetings: sales, volumes, order intake, sales, forecast, price realization, Cost of Organization (CoO), customer complaints, escalations and supply chain
- Deal approval, approve multimodality within pricing framework and ensure escalation for deals outside of pricing framework
- Combine business offerings into complete configured solutions including supporting value added services
- Ensure coordination between all customer facing functions, and distribution channels in the district to guarantee “one face to the customer”. Ensure strong collaboration with Solutions team.
- Develop and maintain excellent communication links and relationship with top customers and the key decision makers in the district
- Provide regular feedback about market development and competitive situation
- Ensure follow up with customers with overdue accounts
- Escalation management
- Ensure un-compromised implementation of the standard Philips business processes, quality standards and standards of business conduct according to Philips policies
- Responsible for compliance performance within the district and for reporting compliance issues quality & regulatory functions (for management review purposes) at regional level
- Drives continuous improvements applying LEAN
Customers:
- Developing and driving credibility and long-term relationship with the customers in the assigned area, to fulfill long-term sales objectives.
- Develop and maintain excellent communication links and relationship with top customers and the key decision makers in the district
People:
- People management, including selection, development, goal setting and performance management. Ensures overall high level of talent and engagement levels
- Leading, directing and motivating the sales team in order to achieve the predefined sales volume and profit goals.
Job Requirements
- Typically requires a Bachelor’s degree with > 10 years of related experience or Master’s degree with < 7 years of related experience
- Marketing know-how (pref. degree).
- Basic understanding of Finance and logistics.
- Relevant industry/market know-how ideally gained from FMCG matrix environment.
- Professional negotiations skills.
- Experience in Sales in B2B or B2C environment
- Team management experience
- Strong communicator - good presentation skills
- A friendly and driven personality: a go-getter who likes challenges. Strong team-player.
- Fluent in English and native language, verbally and in writing.
- Managing a small commercial team
- Certified LEAN Basic (LEAN Advanced preferred)