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General Manager - North East Africa in Cairo, Egypt

Philips
Cairo, Egypt
Posted 5 years ago
408People have clicked1 open position
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Job Details

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Job Description

Operations:

  • Develop clear and achievable strategies, objectives and tactical plans for the district based on Key account management, customer centricity, segmentation, customer needs and market conditions synchronized with the BMC objectives
  • Identify and develop new business opportunities, including solutions in collaboration with Solutions team in the Market.
  • Execution and management of the yearly business plan of the district / region
  • Meet or exceed sales, volumes, order intake, and financial target including direct cost management
  • Responsible for the monthly district business review meetings: sales, volumes, order intake, sales, forecast, price realization, Cost of Organization (CoO), customer complaints, escalations and supply chain
  • Deal approval, approve multimodality within pricing framework and ensure escalation for deals outside of pricing framework
  • Combine business offerings into complete configured solutions including supporting value added services
  • Ensure coordination between all customer facing functions, and distribution channels in the district to guarantee “one face to the customer”. Ensure strong collaboration with Solutions team.
  • Develop and maintain excellent communication links and relationship with top customers and the key decision makers in the district
  • Provide regular feedback about market development and competitive situation
  • Ensure follow up with customers with overdue accounts
  • Escalation management
  • Ensure un-compromised implementation of the standard Philips business processes, quality standards and standards of business conduct according to Philips policies
  • Responsible for compliance performance within the district and for reporting compliance issues quality & regulatory functions (for management review purposes) at regional level
  • Drives continuous improvements applying LEAN

Customers:

  • Developing and driving credibility and long-term relationship with the customers in the assigned area, to fulfill long-term sales objectives.
  • Develop and maintain excellent communication links and relationship with top customers and the key decision makers in the district

People:

  • People management, including selection, development, goal setting and performance management. Ensures overall high level of talent and engagement levels
  • Leading, directing and motivating the sales team in order to achieve the predefined sales volume and profit goals.

Job Requirements

  • Typically requires a Bachelor’s degree with > 10 years of related experience or Master’s degree with < 7 years of related experience
  • Marketing know-how (pref. degree).
  • Basic understanding of Finance and logistics.
  • Relevant industry/market know-how ideally gained from FMCG matrix environment.
  • Professional negotiations skills.
  • Experience in Sales in B2B or B2C environment
  • Team management experience
  • Strong communicator - good presentation skills
  • A friendly and driven personality: a go-getter who likes challenges. Strong team-player.
  • Fluent in English and native language, verbally and in writing.
  • Managing a small commercial team
  • Certified LEAN Basic (LEAN Advanced preferred)

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