- Experience Needed:
- 2 to 5 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
- Travel Frequency:
- Minimal travel
About the Job
- He will be the primary liaison between company and the customers.
- Work with all internal groups, including product management and sales
Will be responsible for:
- Understand customer requirements.
- Testing products/ solutions before delivery to be sure that it meets customer requirements.
- Installing and configuring company’s products/solutions on customer site
- Diagnosing hardware/software malfunctions and solving technical problems.
- Evaluate and prioritize customer support cases
- Communicate and solve customers' problems via phone, email, live chat and face-to-face meetings
- Prepare accurate and timely reports
2 to 5 years
Not Specified at least
Electronics and Semiconductors Energy and Utilities Engineering Services