Job Details
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Job Description
Job Introduction:
- Position will have expertise in management and operation of IT hardware, servers, networks, software, communications, and/or application solutions, and the resources required to plan for, develop, deliver, and support properly engineered IT services and products to meet the needs of the business.
Role Responsibility:
The prime responsibility of the role is to provide full-time IT Support with fixed working hours or flexible time management.
- Routine system administration including: manage user accounts, manage support group changes (additions, changes, adding/removing members), provide users with access/roles within the system, manage network, telephony, Office 365 solutions.
- Monitor overall system performance using system performance and diagnostic tools and dashboards.
Job Requirements
Are you the right candidate?
As An IT Broadcast Engineer, You Will Have
- Strong experience of working with MAC OSX administration in an operational business environment.
- Strong experience of supporting MAC OSX /Microsoft Windows Workstation in an operational business environment.
- Strong experience of troubleshooting Video Production software and hardware issues on MAC OSX based desktops and laptops.
- Strong experience of troubleshooting software and hardware issues on Windows based desktops and laptops.
- Experience of Microsoft Office products including strong knowledge of Outlook configuration in an operational business environment.
- Knowledge of support logging systems.
- Experience of installation, configuration and troubleshooting of laptops with a strong emphasis on remote access via broadband and wireless connections.
- Experience of training novice users in operating technical equipment and software applications.
- Knowledge of TCP/IP over Ethernet networks
- An understanding of the use of content management systems in medium/small storage.
- Knowledge and understanding of security issues in a medium size video
- production/corporate networked environment.
- Strong understanding of Intel based hardware.
- Experience of supporting Apple MAC OSX in a Networked environment.
- Audio/Video encoding & streaming troubleshooting and support.
- Experience using Final Cut Pro 7, Adobe Suite, Davinci resolve.
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