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System Engineer - Storage & Back Up

Linux Plus Information Systems
Cairo, Egypt
Posted 5 years ago
40Applicants for2 open positions
  • 34Viewed
  • 22In Consideration
  • 13Not Selected
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Job Details

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Job Description

Duties & Responsibilities:

  • Provide Installation and Configuration of various products and technologies, including but not limited to Unix/Linux OS, Oracle Engineered Systems, Sun/Oracle Servers, Storage, Networking, SAN/NAS, Backup/Recovery, Virtualization and High Availability Complex Environments.
  • Provide onsite and remote technical support to Linux-Plus customers.
  • Respond to and resolve customer issues within key performance indicator targets.
  • Conducting onsite system audits and preventive maintenance.
  • Properly document product issues and enhancement requests (bugs).
  • Create and maintain knowledge management content through accurately maintaining documentation for security policies, systems failures and its solutions, operational procedures and systems logs..
  • Developing hardware and software installation plans.
  • Provide customer or partner coaching and training for Linux-Plus inside or outside Egypt.
  • Work closely with Pre-Sales, Partners and Technical Escalation groups on most complex problems.

Job Requirements

  • Bachelor’s Degree in Engineering, Computer Science or related field
  • ITI Diploma is a Plus
  • RHCE or RHCSA is a competitive advantage
  • Strong working knowledge in one of backup solutions (Commvault - Netbackup - Networker ) is a must
  • Strong working knowledge of Linux is a must

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